Luke comes into the kitchen. He has his hood up and is wearing headphones. His Residential Support Worker tells him to remove his hood and headphones for mealtime. Find out what happens next and decide what could have been done differently in this behaviour scenario. Ideal for use in staff meetings and for individual personal development.
Mary is pacing back and forth around both doors of the exit from the nursing home. She is unable to work out how the doors open, and she is becoming more anxious. Find out what happens next and decide what could have been done differently in this behaviour scenario. Ideal for use in staff meetings and for individual personal development.
Jenson can be heard complaining loudly to other patients in the waiting room while he waits to see his nurse, Kendra. Find out what happens next and decide what could have been done differently in this behaviour scenario. Ideal for use in staff meetings and for individual personal development.
Sinéad is sitting in the waiting room, shaking and sweating profusely. One of the nurses approaches her and says, "Don't look so worried. You’re in safe hands here." Find out what happens next and decide what could have been done differently in this behaviour scenario. Ideal for use in staff meetings and for individual personal development.
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